INTRODUCTION

On behalf of both Vision RT & the SGRT Community, Vision RT Limited (ICO registration ZA217302) (“we”, “our”, “us”) takes your privacy very seriously. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. If you need more information, please contact: PrivacyTeam@visionrt.com.

We are the controller and responsible for your personal data.  Personal data means any information about an individual from which that person can be identified.

NOTICE DETAILS

  1. What information do we collect? 

We collect and process personal data about you when you interact with us and our products and when you purchase goods and services from us. The personal data we process includes:

  • Your name;
  • Your home or work address, email address and/or phone number;
  • Information related to the browser or device you use to access our website;
  • any other information you provide
  1. How do we use this information and what is the legal basis for this use?

We process the personal data listed in paragraph 1 above for the following purposes:

  • As required to establish and fulfil a contract with you, for example, if you make a purchase from us or enter into an agreement to provide or receive services. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services. We require this information in order to enter into a contract with you and are unable to do so without it;
  • To comply with applicable law and regulation;
  • In accordance with our legitimate interests in protecting Vision RT’s legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation);
  • With your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our products or services;
  • We may use information you provide to personalise (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests;
  • To monitor use of our websites and online services. We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests;
  • In circumstances where you contact us by telephone, calls may be recorded for quality, training and security purposes, in accordance with our legitimate interest; and
  • We may use your information to invite you to take part in market research or surveys.

We may also send you direct marketing in relation to relevant products and services. Electronic direct marketing will only be sent where you have given your consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. You will continue to be able to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.

  1. With whom and where will we share your personal data?

We may share your personal data with our subsidiaries to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided by group companies other than those with which you have directly contracted. We may also share your personal data with the below third parties:

  • Our professional advisors such as our auditors and external legal and financial advisors;
  • Agencies where they have agreed to process your personal data in line with this Privacy Notice;
  • Our suppliers, business partners and sub-contractors.

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.

Personal data may also be shared with third party service providers who will process it on behalf of Vision RT for the purposes above. Such third parties include, but are not limited to, providers of website hosting, maintenance, call centre operation and identity checking. In the event that our business or any part of it is sold or integrated with another business, your details will be disclosed to our advisers and those of any prospective purchaser and will be passed to the new owners of the business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  1. How long will you keep my personal data?

We will not keep your personal data for any purpose for longer than is necessary and will only retain the personal data that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. Where you are a customer, we will keep your information for the length of any contractual relationship you have with us and after that for a period of at least 5 years after final discontinuance of the production of the model you have purchased.

  1. Where is my data stored?

We store your personal data in the UK.  We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

The personal data that we collect from you may additionally be transferred to, and stored outside the UK. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers, in which case the third country’s data protection laws will have been approved as adequate by the UK Information Commissioner or other applicable safeguards are in place. Further information may be obtained from our Privacy Team.

  1. What are my legal rights in relation to my personal data?

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

  • Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
  • You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
  • If you want us to establish the data’s accuracy;
  • Where our use of the data is unlawful but you do not want us to erase it;
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact the Privacy Team.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Complaints

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint. You can find our complaints form below.

Changes to this Privacy Notice and your duty to inform us of changes

We keep this Privacy Notice under regular review. This version was last updated on 19 June 2026.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

  1. Where can I find more information about Vision RT’s handling of my personal data?

Should you have any queries regarding this Privacy Notice, about Vision RT’s processing of your personal data or wish to exercise your rights you can contact Vision RT’s Privacy Team using this email address: PrivacyTeam@visionrt.com. If you are not happy with our response, you can contact the Information Commissioner’s Office: https://ico.org.uk/).

 

 

COMPLAINTS FORM

[Name and address of the organisation]

Dear [Sir or Madam / name of the person you have been in contact with]

Data Protection Complaint

[Your full name and address and any other details such as account number to help identify you]

I am concerned that you have not handled personal information properly.

[Give details of your complaint, explaining clearly and simply what has happened and, where appropriate, the effect it has had on you.]

I understand that before reporting my complaint to the Information Commissioner’s Office (ICO) I should give you the chance to deal with it.

If, when I receive your response, I would still like to report my complaint to the ICO, I will give them a copy of it to consider.

You can find guidance on your obligations under information rights legislation on the ICO’s website as well as information on their regulatory powers and the action they can take.

Please send a full response within 30 days. If you cannot respond within that timescale, please tell me when you will be able to respond.

If there is anything you would like to discuss, please contact me on the following number [telephone number].

Yours faithfully

[Signature]

Overview

This notice sets out how Vision RT Limited (“Vision RT”/”we”/”us”/”our”) uses the personal data (as defined in our general Privacy Policy) we may hold about you in connection with recruitment or work experience, and your rights in relation to such use.

This notice applies to job/work experience applicants and prospective job/work experience applicants.
It should be read in conjunction with our general Privacy Policy (which can be found on this website, https://visionrt.com/privacy-policy-2/,  which contains information on who the data controller is in respect of your personal data, how your personal data may be shared with third parties who are located outside the UK or the European Economic Area (as applicable), how long we keep your personal data for, and your rights in relation to the personal data we hold about you, together with information about the cookies which we use on our website.

WHAT PERSONAL INFORMATION WE MAY HOLD ABOUT YOU AND HOW IS IT COLLECTED?

We will hold and process personal data relevant to recruitment or work experience, which may include:

  • identity information such as name, date of birth, gender and evidence of ID;
  • contact information such as home address, email address and telephone number;
  • photographs (including photos taken at recruitment events);
  • recruitment information such as CVs, application forms, evidence of qualifications and references;
  • information relating to physical or mental health, including dietary requirements and information about reasonable adjustments due to a disability;
  • equal opportunities monitoring information, including information about race, ethnic origin, religion and sexual orientation;
  • interview notes;
  • information relating to your right to work, including passport information, visa details, results of immigration checks; and
  •  the results of pre-employment and DBS checks.

We collect this personal data either directly from you (for example, in response to invitations from us to events, at events, or interviews or from applications, including through third-party platforms) or from third parties including employment agencies, former employers, other referees, qualifications bodies, education bodies, background check agencies, diversity organisations or publicly available information.

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

We process recruitment information about job and work experience applicants in order to ensure that our employees, workers and work experience students have the appropriate skills, qualifications, experience and suitability for each role and, where applicable, have the right to work in the UK. We may also process health information in order to comply with our duty to make reasonable adjustments.

We also process personal data about prospective job or work experience applicants, for example details about individuals who attend recruitment events, sign up to a diversity organisation or contact us directly. We process this information in order to organise events, to assess the success of recruitment initiatives (for example, by tracking which individuals who attend events go on to apply), and in connection with future applications.

The legal basis for processing your personal data relating to recruitment is because it is necessary: (i) for our legitimate interests in operating our business efficiently; and/or (ii) to comply with our legal obligations. Where we process recruitment information which falls within “special categories” (which may include health information), or DBS check details, this is because it is necessary in connection with our employment law or regulatory rights, obligations and requirements.

HOW AND WHY WE SHARE YOUR PERSONAL INFORMATION? 

We may disclose personal data to appropriate persons, where necessary in order to enable us to achieve the objective of our processing of the data as described above. This includes to third party suppliers of services who assist our recruitment process (such as background checking agents), former employers or other referees, and regulatory bodies (as required by law). Where we process information about diversity, including social diversity, this is to monitor, review and consider how to improve, equal opportunities.

WHO YOU SHOULD CONTACT IN CASE OF QUERIES OR COMPLAINTS?

Should you wish to exercise any of these rights, or if you have any queries or complaints in relation to how we use your personal data, please contact Human Resources (hr@visionrt.com). Alternatively, you have the right to make a complaint to the Information Commissioner’s Office, which is the supervisory body in the UK.

CHANGES TO THIS POLICY

We may amend this policy at any time. Any changes to this policy will be posted on our website.

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