Helpdesk and Feedback


For all new support requests, please call 866-594-5443 (USA toll-free) or +44 208 349 6519 (all other countries).

No one knows Vision RT’s products like we do. As a team of passionate, experienced technical and clinical professionals, we are dedicated to giving you the best support experience possible. This led to independent research recently naming us best in radiation oncology for service and support.

For existing support tickets, check the status here. To obtain login credentials for the help desk portal, email You will be contacted within 48 hours (please do not email this address for support) in order to activate your account.